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Customer Services

(9a.m- 5p.m, Mon-Fri )

About LPESAIGON

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Office Address: 27/39 Dien Bien Phu St, Binh Thanh District, HCMC
We recieve and handle orders online, delivery to customer's destination. We haven't supported buying and receiving goods at our office yet.
For returning goods please contact our hotline: 0906 396 708 for instruction
You can read for our Return & Refund policy 
©2013 - Copyright by PHAP VIET LUXURY PRODUCT COMPANY LIMITED- www.lpesaigon.com

Business lisence no. 0312433489 issued by Ho Chi Minh City Department of Planning and Investment on 26/08/2013

Information Security Policy

Purpose and scope of collection

The main data collection on website https://www.lpesaigon.com/ includes: email, phone, customer address, ... This is the information that https://www.lpesaigon.com/ needs to provide customers. It is mandatory to send contact to https://www.lpesaigon.com/ to support and consult information about product lines of https://www.lpesaigon.com/. Customers will be solely responsible for the security and storage of their contact information and e-mail boxes.
In addition, customers are responsible for promptly notifying webiste https://www.lpesaigon.com/ about acts of unauthorized use, abuse, security violations, keeping the registration name and password of the third party, to take appropriate measures.

Scope of use of information

    The company uses customer information provided to:

  • Provide information about products to customers if requested by customers

  • Send marketing and promotional emails about goods we sell

  • Send notices about the activities awarded by website https://www.lpesaigon.com/ to customers when necessary;

  • Contact and deal with customers in special cases

  • We do not use personal information of customers other than confirmations and contacts related to transactions at https://www.lpesaigon.com/ ;

Duration of storing information

      Customer's personal data will be stored until requested to cancel. In any case, personal information of customers will be kept confidential on the server of https://www.lpesaigon.com/

Means and tools for users to access and edit their personal data.

      Customers have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information or https://www.lpesaigon.com/ requests to do the job. this.
      Customers have the right to submit complaints about the confidentiality of personal information, please contact the Board of Management of the website https://www.lpesaigon.com/
      When receiving these feedbacks, https://www.lpesaigon.com/ will confirm the information, the case as reflected by customers depending on the level, https://www.lpesaigon.com/ will take measures handled promptly.

Commitment to protect customer personal information

         Personal information of customers on https://www.lpesaigon.com/ is committed to absolute confidentiality by https://www.lpesaigon.com/ under the protection policy of personal information ofhttps://www.lpesaigon.com/.
         The collection and use of each customer's information is only possible with the consent of that customer unless otherwise provided by law. We do not use, do not transfer, provide or disclose to any third party any personal information of customers without the consent of the customer. In case the server storing information attacked by hackers leads to loss of personal data of customers, https://www.lpesaigon.com/ will be responsible for informing the case to the authorities for timely processing. Time and notify known customers.
         Absolute security of all online transaction information of customers including accounting voucher information on digital documents on https://www.lpesaigon.com/.
         Https://www.lpesaigon.com/ requires individuals to register to buy and use the service at https://www.lpesaigon.com/ to provide all relevant personal information such as: Full name, contacts, email, phone, etc., and are responsible for the legality of the above information. Https://www.lpesaigon.com/ is not responsible for nor resolves all claims related to the interests of such customers if it considers all personal information of such customer provided when registering initially is incorrect.